Return Conditions:
Products must be returned within 30 days of purchase.
Products must be in original condition with original packaging and tags attached.
Customers must provide proof of purchase or order number for verification.
Refund Method:
If eligible for return, we will refund your original payment method.
The refund amount will include the purchase price of the product, but will not include any shipping costs or taxes.
Return Process:
Please contact us through our website contact page or email nicholewaha@blackpinkrabbit.com with the reason for your return and order information.
We will guide you through the return process and provide a return address.
Once the returned item is received and verified to be eligible for return, we will process the refund as soon as possible.
Return Shipping Costs:
The customer is responsible for the shipping costs of the returned item.
Return shipping costs are non-refundable.
Damaged or Missing Items:
If the item you received was damaged or missing during shipping, please contact us within 48 hours of receipt and provide relevant photos as evidence. We will arrange a replacement or refund for you as soon as possible.